| Q: How do I login to my account? |
| A: Click 'Login' on the main menu at the top of the webpage. Then, enter your username and password where indicated and click the 'Login' button just below these fields. You will then be logged into your account and be able to view a wide range of information regarding your VoicePath account. |
| Q: Is there a tutorial for setting up VoicePath? |
| A: Yes. We have a Flash-based tutorial that is available to view online or download that walks you through the steps of connecting your VoicePath Phone Converter box to your existing computer and phone systems. Please click here to view this tutorial. |
| Q: What is the difference between 'VoicePath' and 'VoicePath 100'? |
| A: The difference between these and other packages available is the number of available long distance minutes. VoicePath 100 comes with 100 minutes of long distance, VoicePath 500 comes with 500 minutes of long distance, and VoicePath allows for long distance billed at the low rate of $0.05/min (subject to change). Any long distance above the available minutes is also billed at this low rate. |
| Q: How is Florida Multimedia able to provide VoicePath at such low monthly rates? |
| A: We, at Florida Multimedia, are constantly working to lower our costs through efficient use of technology and resources. We strive to provide you, the customer, with the best service possible at the best price. |
| Q: Can I make international calls with my VoicePath service? |
| A: Yes! And at incredibly low rates too! Email or call customer support today and we can provide you with rates to wherever it is you want to call. Additionally, you can view current international rates by selecting the 'Internatinoal Rates' icon on the home page or by clicking here. |
| Q: Are there any fees for setup with VoicePath service? |
| A: Yes. There is a setup fee of $24.95 and a charge of $9.95 for shipping the VoicePath Telephone Converter box to you. |
| Q: Can I keep my current phone number? |
| A: Florida Multimedia plans to provide this service soon, however, it is currently not available. We will keep our customers informed when this feature becomes available. |